please be aware of fraud companies like cross-roads.
i am not talking of their sending the help in some-times in more than one hour.
but this time they just took the money, and denied the service for some funny reasons .
and here are the views of other users of this company:
crossroads helpline, Delhi
|Location: Delhi, India|
|gt_nawab on Apr 19, 2011|
query on expiration date
I am having a subscription to cross roads break down services. I made a call to them to find out my expiration date. Every time they have been telling me to call toand when i call to this number they ask me to call to . Interestingly I made this inquiry because someone called me telling that your subscription is over and I am calling from Speed helpline. And cross is telling that your subscription is running and validity is 2011 but the system does not reflect month and date. How pathetic!!
other persons in problem :
Very Poor - Never take their service
Crossroads Car helpline Delhi NCR
|Alok Anand Send email on May 3, 2009|
The worst service, waste of money
I have had the crossroads membership for 2 years and both the years have had awful experiences. After the 1st year subscription when they called to renew, I told them about the bad experience and they promised that it was just a one off incident. But it has happened 3 times now. Every time they take 2 hours to reach and keep saying that someone will reach in 10 minutes and my wife kept waiting in the car with an infant. She kept calling frantically. First they said that there is traffic jam (at 10 pm!!!) then they said that the mechanics car has broken down and finally after 1 hour 55 minutes they said that they had too many calls to attend so will take some more time. If they had told my wife in the very first call that they will take long time, she could have looked for an alternative rather wait and more important that the infant wouldn't have suffered. All this was besides her telling them every time that she had an infant along with her. I also had the membership for my second car and they called up for renewal 3 months in advance. I did not check (most people would assume that it must be due for renewal) after 3 months they called again for the same, then I realized that they had taken the money before it was due. I am sure that they must be cheating everyone like this.
DONOT BUY SERVICE FROM CROSSROAD., ...
If any body wants to see how idiots and duffers sound then they should call up the CROSS ROADS customer care.I have never seen such an ill trained call center staff in my the place at 12 noon.
I am really surprised that an reputed company like Cross roads is
doing such hanky panky business to extort money from customers and
maligning the brand name of Cross road .
WELL I M NOT A MEMBER OF RACE, I HAVE MEMBERSHIP OF CAROXY AND AS FAR AS I CONCERN THEY ARE PROVIDING GOOD SERVICE TO THEIR CUSTOMER, AS I HAVE TAKEN THEIR SERVICE THRICE EVERY TIME I GOT HELP ON TIME
I am not sure if Race or Cross Road is good service provider or not, but I can say you that Caroxy is best car helpline service provider in Delhi & NCR as I am using Caroxy services for last 1 years and I used their service many times and every time I got the help on time I am very much satisfied with them Hey guys I will suggest all of you to go with Caroxy.
Crossroad car help line, is big cheater... they are fraud and company and staff all filled of gundassssss
no body do any work, still everyone is more busy than prime minster/ president of any country...
I do agree that problems might have been faced by you. But still I have decided to be a member of this "CROSSROADS" helpline.
I may let you know my exprience with "RACE". I had a Petrol leakage in my Car. Complained to "RACE", where I had membership. No doubt, as usual, I had to try a number of times. The reply was, "Your membership had expired". When I checked up my receipt, I found it still had 3months period left out. Next time, when their marketing persons approached me for renewal, I related them the whole story, but the reply was, "it is only the fault of our operational cell. It will not happen next time."
But no body dared to refer my complaint to seniors.
Just think, it was a petrol leakage & I had to drive in that position only from (near) Raddison
So just in short, all are alike & no body gives a better service.
got a membership in August, happen to get both my front wheels busted, called them up at 7.30 pm, their reply was YOUR CARD HAS EXPIRED WE CANNOT SERVE YOU, WELL MY SUGGESTION-- BE CAREFUL WHILE TAKING THEIR SERVICES..
I am a registered member of Crossroad Service. I got registered in the year, 2009 and during that year once the Engine belt of my car needed to be replaced and i called a mechanic from Crossroads. The mechanic. IF ANY CROSSROAD OFFICIAL OR EXECUTIVE IS READING THIS THEN THEY MUST REALIZE THAT THE PROMISES MADE AT THE TIME OF REGISTRATION ARE NOT BEING FULFILLED BY CROSSROADS. AS A CUSTOMER I WOULD LIKE TO ADVISE ALL THE NEW MEMBERS AND ALSO THOSE WHO ARE PLANNING TO BE A MEMBER OF CROSSROADS THAT PLEASE DONT WASTE YOUR MONEY AND TIME ON SUCH A USELESS COMPANY.
I am the member of the Shree Caroxy & i feel secure to take membership of the Caroxy. last night i am getting the help from the Shree Caroxy when i was in trouble that time i got refference from my friend and gettting the from that side. NOW I FEEL FREEDOM TO TRAVEL
today unfortunately i joined cross roads
and its already 2 hours since i called them and hen i tried to scold the executive but he is so shameless that
these are the most shameless fellows i have ever seen. and nothing can ring a bell for them as they are so habitual to abuses. i have had similar experience with them everytime i need their service as other costumers
Yes they are purely cheaters of day time...I also called up and nobody came even after 2 hours... I finally
I HAD A SIMILAR HORRIFYING EXPERIENCE.MY ADVICE TO ALL IS NEVER FALL IN THEIR TRAP.CROSSROADS IS THE WORST HELPLINE SERVICE.THEY ONLY CHEAT
I'm fully agree, The services are now becaming worst and worst.
same type of experience they have given to me, totally worst service